The Undiagnosed Diseases Network (UDN) is seeking a technical product manager to work with our team to deliver high quality processes and tools to our clinical research partners via our Gateway software platform. The technical product manager, under the direction of the Director of the UDN Coordinating Center at the Harvard Medical School (HMS) Department of Biomedical Informatics (DBMI), will play a key role as part of a cohesive and interdisciplinary group of research clinicians, bioinformaticians, scientists, and developers collaborating to oversee the operation of the UDN.
The National Institutes of Health (NIH) supports the UDN, which consists of the UDN Data Management Coordinating Center at HMS, clinical sites, and research cores. Together these sites aim to: (1) provide answers for patients with undiagnosed diseases from around the world; (2) generate new knowledge about disease mechanisms; (3) assess the application of new approaches to phenotyping and the use of genomic technologies; and (4) identify potential therapeutic targets, if possible.
- Partner with the engineering team on the development of new and innovative platform capabilities and product features, from early concept through to production delivery.
- Develop and manage complex project schedules, identifying and clearly communicating risks to stakeholders in a timely manner.
- Ensure projects remain within set budgets.
- Represent the voice of the user during the ideation, validation, and iteration stages of product development.
- Independently build and manage a product roadmap that aligns with the team's mission and product strategy.
- Own communication with numerous and varied end-users including: gathering user feedback, communicating new features via release notes, demonstrating Gateway capabilities, triaging and responding to user support inquiries.
- Act as the lead for support of a substantial number of non-technical teams to answer Gateway related questions.
- Respond to the varied data needs of the Coordinating Center as well as clinical site researchers via the creation of custom reports and protocols.
- This job is right for you if you are highly organized and diligent, have a passion for our mission of diagnosing ultra-rare diseases, and are driven to deliver high quality solutions to varied groups of end-users.
- Minimum of five years’ post-secondary education or relevant work experience
Additional Qualifications and Skills
- Bachelor's Degree preferred
- Good interpersonal, relationship management, and facilitation skills.
- Ability to network and establish links across multiple groups.
- Excellent verbal and written skills – can organize and present ideas and information logically and concisely to a variety of audiences, including both technical and non-technical individuals.
- Strong organizational and planning skills with a keen attention to detail.
- Highly motivated self-starter who is confident, independent, and can work without close supervision.
- Familiarity with relational databases and the SQL language.
- Ability to partner with the development teams to prioritize and define requirements.
- Hands-on engineering experience
- Familiarity with scripting in Bash, Python, or R.
- Experience working with REST APIs.
- Complementary experience in Product Owner or Development roles.
- Experience in a QA and/or Manual Testing role.
Additional InformationThis is a term appointment, with an end date of 3/31/2028, with the possibility of renewal contingent on funding.
This position is based in Boston, but the work may be done primarily remote. Any remote work must be performed in a state in which Harvard is registered to do business (CA*, CT, GA, IL, MA, MD, ME, NH, NJ, NY, RI, VA, VT, and WA). Individual flexible and remote work options for this role will be discussed during the interview process. *Note: Harvard employees working in California must be exempt.
The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.
Please note that we are currently conducting a majority of interviews and onboarding remotely and virtually. We appreciate your understanding.
The Harvard Medical School is not able to provide visa sponsorship for this position.
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