Food Service Lead

About City of Hope,
City of Hope's mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of the largest and most advanced cancer research and treatment organizations in the U.S., and one of the leading research centers for diabetes and other life-threatening illnesses. City of Hope research has been the basis for numerous breakthrough cancer medicines, as well as human synthetic insulin and monoclonal antibodies. With an independent, National Cancer Institute-designated comprehensive cancer center that is ranked top 5 in the nation for cancer care by U.S. News & World Report at its core, City of Hope’s uniquely integrated model spans cancer care, research and development, academics and training, and a broad philanthropy program that powers its work. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and cancer treatment centers and outpatient facilities in the Atlanta, Chicago and Phoenix areas.

The successful candidate:

Hours: 11:00am- - 7:30pm including every other weekend

*Required: Managers ServSafe certificate

The Lead, Culinary Services Rep is a guiding member of the Culinary Services department who partners with department leadership to support and work alongside Culinary Stakeholders, maintaining comprehensive knowledge of the Culinary Services function to ensure a safe experience for inpatient/ outpatient patients, visitors, and employees within the hospital.

The Lead follows all established department and hospital policies and procedures and performs duties such as resolving day to day operational barriers, maintaining cash, credit and house daily account reconciliations, weekly cashier auditing and documentation, assisting leadership with staff scheduling, ensuring cleanliness of service and dining rooms and proper sanitation and temperature validation procedures are complete, conducting pre-service meetings before meal periods, and reviewing menu and portion sizes.

Minimum Job Qualifications

Education:

• High School Diploma or equivalent

Experience:

• Minimum 3 years’ experience in Food and Beverage/Hospitality/High-volume hospital cafeteria setting, preferred

• Previous catering experience a plus

License/ Certification/ Permit:

• Certification from an American National Standards Institute (ANSI) food handler training accredited program or obtained within 30 days of employment (Required in IL) or Certification of Food Protection Manager (IL) ServeSafe preferred.

Knowledge, Skills, Abilities:

• Excellent communication skills, both written and verbal

• Strong customer services skills

• Ability to work well on a team

• Basic computer knowledge including Microsoft Office Products

• Strong attention to detail and organizational and time management skills

• Ability to be flexible, adapting to changing conditions in a fast-paced environment

City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity, and inclusion, please click here.

To learn more about our comprehensive benefits, click here:Benefits Information