Job Description
Summary
Apple\'s Service Management and GCRM Services team is looking for an extraordinary Engineering Project Manager with deep understanding and genuine passion for running programs, building complex cross-functional products and components in Apple’s fast paced environment using top of the line cutting edge technologies. You will manage technology initiatives across Applications and Products in Service management and GCRM Services space to support worldwide service business.
If you have high motivation and a genuine passion for solving complex problems through innovation and building critical cross functional products in an extremely fast paced and collaborative environment - this role is for you.
Description
Minimum Qualifications
- 2+ years combined experience in engineering project and product management
- Solid understanding of software development methodologies (including agile and traditional waterfall)
- Excellent problem-solving and analytical skills
- Strong written and verbal communication skills as well as strong organizational skills
- Ability to juggle and complete multiple tasks
- Excellent leadership and influencing skills
Preferred Qualifications
- Experience working in a cross functional time-zone distributed team environment
- Proficient at managing multiple global efforts simultaneously
- Experience working with vendors and contractors
- Able to fit in well with a team, understand capabilities and priorities
- Self-motivated and pro-active with demonstrated creative and critical thinking capabilities
- Engineering/ Technical background preferred
- Develop and execute work plans by leading scope, schedule, deliverables, and prioritization
- Actively and expertly collaborate with business and engineering teams on innovative solutions, requirements, scope, and project deliverables
- Proactively identify and communicate project issues and risks
- Prioritize issues while negotiating and setting appropriate expectations with team members, stakeholders and senior management
- Prioritize team activities and drive resolution of issues across all areas of the project
- As an application Product owner, define product vision and align Business expectations
- Gain insight into Business direction and think through its impact on Product and drive changes
- Develop user empathy and be able to present metrics on existing feature usage to supplement/justify ask for new features