Job Description

Job Summary
Assesses and advises students regarding information, procedures and academic requirements of a specific program or major. Provides academic guidance and program information to students in the assigned college or program. Assists students in exploring careers, evaluating academic abilities, and setting goals.

Responsibilities
KEY RESPONSIBILITIES*:
1. Provide high-quality academic advising services to current and prospective KSU students
2. Develops multi-semester degree planning following major curriculum guidelines, aligns students¿ academic interests and aptitudes with appropriate professional goals
3. Connects students with appropriate academic and non-academic student services that promote their success, and maintaining thorough and accurate documentation of individual advising sessions
4. Meets formally with students to develop meaningful connections
5. Attends and participates in advising sessions for new and incoming students, both at orientation and in pre-orientation advising sessions with students and families
6. Participates in college or institutional student success initiatives
7. Utilizes and incorporates best practices identified through the analysis of reports/analytics related to advising activity, student success metrics, etc.
8. Contributes to the coordination of unit-level communication plans regarding key milestones, registration deadlines, academic resources, etc.
9. Monitors and documents the retention, progression, and graduation of students within the assigned population, and offer proactive outreach to the assigned populations within the appropriate system

Required Qualifications
Educational Requirements
Bachelor's degree from an accredited institution of higher education

Required Experience
One (1) year of experience in a student success or support related role

Preferred Qualifications
Additional Preferred Qualifications
Experience in a higher education setting
Demonstrated commitment to academic advising as a key component of student success, as evidenced by prior experiences, such as peer leadership, student affairs leadership, peer advising, or curriculum design, letters of recommendation, and interview(s)

Preferred Educational Qualifications
An advanced degree from an accredited institution of higher education in a related field

Knowledge, Skills, & Abilities
ABILITIES
Able to access and maintain confidential student information
Able to interact effectively with students
Able to work evenings and weekends to support College initiatives, events and/or activities
Able to deal with multiple tasks or projects at one-time meeting assigned deadlines

KNOWLEDGE
Participates in ongoing professional development activities that enhance academic advising outcomes

SKILLS
Excellent interpersonal, initiative, teamwork, problem-solving, independent judgment, organization, communication (verbal and written), time management, project management, and presentation skills
Proficient with computer applications and programs associated with the position (i.e., Banner, Electronic Records Management systems, EAB, Microsoft Office Suite, and other systems related to student support)
Strong attention to detail and follow up skills
Strong customer service skills and phone and e-mail etiquette