Per Diem Clinical Nurse, Telephone Triage-BSN

City of Hope

Duarte, CA

Job posting number: #7287046 (Ref:10026193)

Posted: October 15, 2024

Application Deadline: Open Until Filled

Job Description

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

Position Summary

The telephone triage RN is a registered professional integrating and practicing in accordance with to the City of Hope professional practice model to deliver care service excellence.In alignment with City of Hope mission and values, and with continuous focus on the patient, family and community, carries out the nursing processes, documents according to standards, including validation of the patient and caregiver’s understanding of the plan of care and expected outcomes. The triage nurse is a change agent, committed to lifelong learning, professional development and embodiment of City of Hope organizational mission and values, and the values and ethos of the profession of nursing.

The telephone triage nurse isa member of the multidisciplinary health care team and isresponsiblefor the conducting an accurate/reliable nursing assessment, disposition and documentation of health related issues, collaborating with providers of hematology, medical oncology, surgical oncology, and other specialties and not team specific, to ensure patient’s safety and achieve the most optimal health care possible that is uniquely tailored for each patient.

As a successful candidate, you will:

  • Demonstrate a high level of professional practice which supports the delivery of care excellence, extraordinary outcomes for our patients and families.
  • Collaborate with the patients primary health care team to develop a plan of care to manage the symptom when guidelines do not exist or when the triage RN determines that the situation may require additional orders or interventions.
  • Respond to patient telephone calls in a timely manner, assuring that all telephone calls are managed immediately or resolved within 24 hours of the initial telephone call.
  • Conduct telephone calls to patients requiring follow up care when appropriate.

Per diem nights

Hours:7pm - 7:30am

Pay: $75.97

Your qualifications should include:

  • 5 years nursing experience in a call center, acute care, or ambulatory care setting
  • BSN
  • CA RN License
  • Basic Life Support through American Heart Association

Salary / Pay Rate Information:
Pay Rate: $62.16 - $90.13 / hour

The estimated pay scale represents the typical [salary/hourly] range City of Hope reasonably expects to pay for this position, with offers determined based on several factors which may include, but not be limited to, the candidate’s experience, expertise, skills, education, job scope, training, internal equity, geography/market, etc. This pay scale is subject to change from time to time.



City of Hope is a community of people characterized by our diversity of thought, background and approach, but tied together by our commitment to care for and cure those with cancer and other life-threatening diseases. The innovation that our diversity produces in the areas of research, treatment, philanthropy and education has made us national leaders in this fight. Our unique and diverse workforce provides us the ability to understand our patients' needs, deliver compassionate care and continue the quest for a cure for life-threatening diseases. At City of Hope, diversity and inclusion is a core value at the heart of our mission. We strive to create an inclusive workplace environment that engages all of our employees and provides them with opportunities to develop and grow, both personally and professionally. Each day brings an opportunity to strengthen our work, leverage our different perspectives and improve our patients’ experiences by learning from others. Diversity and inclusion is about much more than policies and campaigns. It is an integral part of who we are as an institution, how we operate and how we see our future.


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More Info

Job posting number:#7287046 (Ref:10026193)
Application Deadline:Open Until Filled
Employer Location:City of Hope
Duarte,California
United States
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