Job Description
Summary
Imagine what you could do here. At Apple, new ideas have a way of becoming
extraordinary products, services, and customer experiences very quickly. The people here
at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire
industries. It’s the diversity of those people and their ideas that inspires the innovation that
runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.
Siri offers a faster, easier way to get things done on your Apple devices, even before you
ask. Millions of people now use Siri to send messages, play their favorite song or even
take a selfie. The AIML Data Operations team is passionate about technology with a focus
on enriching the customer experience. We are looking for a Senior Annotation Analyst that
has high attention to quality and detail. You are creative and have a passion for detail with
proven expertise in language analysis.
extraordinary products, services, and customer experiences very quickly. The people here
at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire
industries. It’s the diversity of those people and their ideas that inspires the innovation that
runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.
Siri offers a faster, easier way to get things done on your Apple devices, even before you
ask. Millions of people now use Siri to send messages, play their favorite song or even
take a selfie. The AIML Data Operations team is passionate about technology with a focus
on enriching the customer experience. We are looking for a Senior Annotation Analyst that
has high attention to quality and detail. You are creative and have a passion for detail with
proven expertise in language analysis.
Description
As part of the Annotation team, you play a central role in enhancing the user
experience and team collaboration. As a Senior Annotation Analyst, you’ll use your
language and cultural expertise, along with analytical skills, to evaluate Siri
responses against guidelines. In addition to achieving your productions goals, you
will provide procedural, quality, and tools guidance to Annotation Analysts. You will
be an SME on Mandarin comprehension and cultural understanding, providing coaching to team members to increase quality and production results for the organization, in addition to using your analytical skills to track, evaluate and report trends. You will apply your locale-specific knowledge to support other high priority and business critical needs. You’ll provide feedback for improvements to existing tooling that can increase annotation throughput and quality. Your flexibility and the ability to prioritize tasks is essential. We focus on the user experience, thinking creatively on how customers use Siri and use this knowledge for improvements.
experience and team collaboration. As a Senior Annotation Analyst, you’ll use your
language and cultural expertise, along with analytical skills, to evaluate Siri
responses against guidelines. In addition to achieving your productions goals, you
will provide procedural, quality, and tools guidance to Annotation Analysts. You will
be an SME on Mandarin comprehension and cultural understanding, providing coaching to team members to increase quality and production results for the organization, in addition to using your analytical skills to track, evaluate and report trends. You will apply your locale-specific knowledge to support other high priority and business critical needs. You’ll provide feedback for improvements to existing tooling that can increase annotation throughput and quality. Your flexibility and the ability to prioritize tasks is essential. We focus on the user experience, thinking creatively on how customers use Siri and use this knowledge for improvements.
Minimum Qualifications
- Minimum of 1 year experience as an Annotation reviewer required
- Native Speaker with proven expertise in Mandarin with excellent comprehension,
- grammar and proofreading skills
- Excellent English reading, comprehension and writing skills
- Understanding of the regions and cultural variations where these languages are spoken
- Excellent active listening skills with the ability to understand verbal nuances
- Consistently exceeds daily Annotation quality and production goals
- Proven attention to detail and critical thinking skills in evaluation of Siri’s language usage and dialect
- Passion for coaching and mentoring
- Knowledge on ML data annotation process, quality management, related tools and software
- Minimum of 1 year experience as an Annotation reviewer required
- Native Speaker with proven expertise in Mandarin with excellent comprehension,
- grammar and proofreading skills
- Excellent English reading, comprehension and writing skills
- Understanding of the regions and cultural variations where these languages are spoken
- Excellent active listening skills with the ability to understand verbal nuances
- Consistently exceeds daily Annotation quality and production goals
- Proven attention to detail and critical thinking skills in evaluation of Siri’s language usage and dialect
- Passion for coaching and mentoring
- Knowledge on ML data annotation process, quality management, related tools and software
Preferred Qualifications
- Aptitude for acquiring advanced technical skills and an eagerness to learn and take
- on new challenges
- Command of vocabulary across domains such as science, politics, history, geography & popular culture
- Data analytics experience highly desirable
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