Job Description
Summary
The Margaret M. and Albert B. Alkek Department of Medicine, Clinic Team at Baylor College of Medicine is seeking a highly motivated and detail-oriented Patient Support Services Coordinator to join our team. This role will manage and coordinate patient referrals. Located on site at the McNair campus to work directly with patients in real time, as well as existing internal referrals. Liaise with leadership from each of the specialties to seek the most expeditious outcome for each patient. This is an on-site role.
Job Duties
• Schedules patient appointments for the doctor’s office ambulatory environment.
• Coordinates patient referrals.
• Enters and maintains patient records.
• Enters orders for patient tests and obtains proper paperwork.
• Corresponds with patient's referring physician as needed.
• Reviews referral data and ensures all referral loops are being closed in an effective and timely manner.
• Provides administrative support for physicians as needed.
• Performs other job-related duties as assigned.
Minimum Qualifications
- High school diploma or GED.
- Two years of relevant experience.
Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.
Baylor College of Medicine fosters diversity among its students, trainees, faculty and staff as a prerequisite to accomplishing our institutional mission, and setting standards for excellence in training healthcare providers and biomedical scientists, promoting scientific innovation, and providing patient-centered care. - Diversity, respect, and inclusiveness create an environment that is conducive to academic excellence, and strengthens our institution by increasing talent, encouraging creativity, and ensuring a broader perspective. - Diversity helps position Baylor to reduce disparities in health and healthcare access and to better address the needs of the community we serve. - Baylor is committed to recruiting and retaining outstanding students, trainees, faculty and staff from diverse backgrounds by providing a welcoming, supportive learning environment for all members of the Baylor community.
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