Job Description
The Associate Director reports to the executive director of academic advising and assists in the overall management and administrative direction of academic advising. The Associate Director leads the internal operations of the first year advising team and in consultation with the Executive Director of Advising and the Associate Dean of University College, is responsible for implementing long-term strategic plans for first year advising. The Associate Director supervises a team of academic advisors who work directly with first-year students. The position coordinates first-year registration periods and other related activities associated with the academic advisement of first-year students.
University College serves as Ball State University's centralized student success hub. We work in partnership with other academic colleges, Student Affairs, Enrollment Planning and Management, and other partners to create a comprehensive network of support for students from application to graduation and beyond. We invite forward-thinking and creative leaders to apply for this exciting opportunity to lead and work in partnership a dynamic academic advising team into a new era of student success.
Job Function:
The Associate Director reports to the executive director of academic advising and assists in the overall management and administrative direction of academic advising. The Associate Director leads the internal operations of the first year advising team and in consultation with the Executive Director of Advising and the Associate Dean of University College, is responsible for implementing long-term strategic plans for first year advising. The Associate Director supervises a team of academic advisors who work directly with first-year students. The position coordinates first-year registration periods and other related activities associated with the academic advisement of first-year students.
Minimum Education:
Earned master’s degree from an accredited college or university.
Preferred Education:
Doctorate or terminal degree from an accredited institution.
Minimum Experience:
Five years of experience with innovative student success and retention initiatives in a higher education setting. Three years of academic advising experience.
Preferred Experience:
- Experience with Ball State’s academic advising programs.
- Experience developing strategic partnerships that support interdisciplinary approaches to student success.
- Experience developing, implementing, and assessing academic advising practices.
Duties and Responsibilities:
- Coordinate and direct all functions of first-year advising; responsible for hiring, training, and directing the work of full-time first-year academic advisors, providing mentoring, coaching, regular feedback, managing performance, and conducting reviews for staff that report to the position.
- Coordinate summer orientation program, including summer and winter registration activities, transfer orientation programs, participation in first-year advising welcome week activities, and other related activities.
- Provide direct advising services to a caseload of 150 first-year students.
- Work collaboratively with the Associate Dean of University College and Executive Director of Advising to ensure smooth student transitions to major-based advising.
- Coordinate events and programs designed to drive advising appointments and student registration.
- Work collaboratively with the Associate Dean of University College and Executive Director of Academic Advising in assessing advising services, creating advising programs, monitoring student success, and evaluating effectiveness of advising staff.
- Monitor advisor utilization of EAB Navigate and ensure compliance with University College protocols associated with proactive advising and proactive case management.
- Facilitate collaborative programming with the Career Center—career pods—and develop strategic approaches to infusing Keys Career Assessment information into first-year advising.
- Work collaboratively with the Assistant Director of First Year Experience to strategically market and coordinate registration in first-year seminars.
- Lead initiatives designed to educate, guide, and empower students to engage in the advising experience at Ball State, especially students new to the university.
- Work collaboratively with Advising Leadership Council to develop and maintain academic advisor training and mentoring programs, an advisor resource hub, and other professional development opportunities.
- Work collaboratively with campus advising leadership from the Honors College, Student Athlete Support Services, and Ball State Online to develop modern advising strategies that promote a consistent advising experience across each advising unit.
- Perform other related duties as assigned.
At Ball State University, we recognize inclusive excellence as an integral endeavor to fulfill our University’s mission and our strategic plan. We recruit, support, and retain a diverse population of students, faculty, and staff. We encourage and reward diversity of thought. We promote a work environment that encourages and rewards innovation and creativity. We pledge to keep Inclusive Excellence at the highest level of institutional importance and as a foundation in all that we strive to do. Our over-arching goal for Inclusive Excellence is to adopt a university-wide Inclusive Excellence approach to academic, administrative support, and service functions of the university. We believe Inclusive Excellence must be infused in every step we take.
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