Certified Medical Assistant

About City of Hope,
City of Hope's mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of the largest and most advanced cancer research and treatment organizations in the U.S., and one of the leading research centers for diabetes and other life-threatening illnesses. City of Hope research has been the basis for numerous breakthrough cancer medicines, as well as human synthetic insulin and monoclonal antibodies. With an independent, National Cancer Institute-designated comprehensive cancer center that is ranked top 5 in the nation for cancer care by U.S. News & World Report at its core, City of Hope’s uniquely integrated model spans cancer care, research and development, academics and training, and a broad philanthropy program that powers its work. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and cancer treatment centers and outpatient facilities in the Atlanta, Chicago and Phoenix areas.

The successful candidate:

Work Schedule:

• Hours are 8:00 AM - 4:30 PM or 8:30 AM - 5:00 PM, Monday to Friday.

• Monday and Tuesday are clinic days in Zion.

• Wednesday, Thursday, and Friday are clinic days in Morton Grove.

TheCertified/Registered Medical Assistant (CMA/RMA)plays a crucial role in ensuring the smooth flow of patients through the clinic. This multifaceted position involves performing both clinical and administrative tasks to support patient care. Under the direct supervision of the Practice Manager, Director, Medical Oncologist, Nurse Practitioner, or Physician Assistant, the CMA/RMA utilizes their training to assist clinicians in providing medical care and ensuring an excellent patient experience.

Responsibilities:

• Perform delegated patient care tasks for an assigned patient population.

• Conduct clinical tasks and administrative duties as assigned by the Department Leader.

• Assist with triage phone calls and provide clerical support between patients, caregivers, physicians, care managers, and clinical service departments.

• Coordinate documentation and order supplies.

• Adhere to policy and procedure guidelines in all responsibilities.

Experience:

• At least one year of experience within the last three years in a comparable job classification.

• Minimum of three years of medical assistant or nursing assistant experience in a hospital or clinic setting.

Education:

• High school diploma or equivalent.

• Completion of an approved Medical Assistant (MA) Training Program, or

• Completion of an unapproved medical assistant training program and passage of the medical assistant examination administered by the American Association of Medical Assistants (AAMA), American Medical Technologists (AMT), or other national certification/registration programs, or

• Completion of a United States Armed Forces medical services training program.

• Completion of relevant and applicable clinical program.

Certification:

• American Heart Association (AHA) Basic Life Support (BLS).

• Certified or Registered Medical Assistant or relevant and applicable certification.

City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity, and inclusion, please click here.

To learn more about our comprehensive benefits, click here:Benefits Information

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.