Job Description

Description & Details:

This position provides cloud system administration for collaboration systems (including back-up support for voice services), integration and reporting of divisional data using PowerBI, and assist in the management and operational functions of these services. This position works in a collaborative, team context to implement best practices and architecture, lead projects and associated project teams, mentor colleagues, and provide technical support strategy and coordination with the IT Service Center as well as escalated user support.

Work Schedule:

Typically, M-F, 8 am - 5 pm

Hiring Range:

$66,000 - $70,000+, depending on experience

Pay is based on several factors, including budget, labor market, prior experience, skills, knowledge, abilities, education, licensure and/or certification and other business considerations.

Minimum Qualifications:

Bachelor's degree in computer science, management information systems or related area, OR any bachelor’s degree and three years of direct experience.
In-depth experience with data systems.
Strong communication, customer service, organizational, and collaboration skills.
Strong interpersonal/oral/written communication skills.
Demonstrated organizational/analytical/problem solving skills.
Demonstrated ability to contribute successfully within a diverse team and extended set of stakeholders, and promote inclusion practices in everyday work.
Preferred Qualifications:

Relevant IT, cloud service administration, data reporting, or related field experience.
Experience providing end-user application or technology support.
Experience using an IT Service Agent tool (e.g., Freshservice, SNOW, etc.).
Advanced working knowledge of PowerBI or similar industry recognized data visualization and reporting tools.
Advanced working knowledge of Google Workspace, O365, Zoom and/or Freshservice.
Experience with administration of Google Workspace, O365, Zoom and/or Freshservice.
Previous experience in higher education environment.


Applicant Materials Required:

Cover letter and resume with three professional references.



NDSU OFFERS EXCELLENT BENEFITS!

Full time employees are eligible for the following benefits:

Health Insurance coverage with 100% of the premium paid for by NDSU for Single or Family Plan
Option of a PPO/Basic Plan or High Deductible Health Plan with Health Savings Account
Benefits begin the first of the month following date of hire
Wellness benefits are included for healthy lifestyle participation
Superb Retirement Plan
Employer Contributions range from 7.5% - 12.26% based on position
Basic Term Life Insurance
Tuition Waivers for Employee (three classes per calendar year)
Tuitions Waivers for Spouse/Partner & Dependents (eligible for 50% waiver)
Paid Leave – including Annual leave, Sick Leave and 10 paid Holidays
Employee Assistance Program
Optional benefits include: Supplemental Life, Dental, Vision, Long-term care insurance, Flexible Spending Account (Health & Dependent Care) and Supplemental Retirement Plans
More Detailed Information Here: Benefits | Human Resources | NDSU
About Us:

North Dakota State University is distinctive as a student focused, land-grant, research university. We educate leaders who solve national and global challenges by providing affordable access to an excellent education that combines teaching and research in a rich learning environment.


NDSU is in the highest Carnegie Classification of Institutions of Higher Education, R1, granted to the top research institutions in the country.


NDSU has offices across the state of North Dakota, and the main campus is in Fargo, on the Minnesota border. Along with Moorhead, Minnesota, Fargo forms one of the largest metropolitan centers between Minneapolis and Seattle. The community is consistently ranked as one of the best places to live.