Job Description

Job Summary
The University of Michigan's Information and Technology Services (ITS) is seeking an experienced and innovative RF/Network Systems DevOps Specialist Senior to join our Infrastructure Engineering team. In this role, you will contribute to the design of advanced cellular, RF, and network infrastructure powering campus-wide communications ? working with RF/Network Systems leads and architects to advance the University's strategic U-M Net Cellular Improvements Project and related service initiatives. You will join a team of engineers, software developers, and operations staff to build and maintain these systems over time.

A successful candidate has proven experience in delivering next-generation solutions that merge traditional network engineering with RF/cellular systems, automation, DevOps methodologies, and cloud technologies. This role requires the ability to learn fast and share your knowledge in a collaborative way to reach optimal outcomes. Your contributions in this role will be at the forefront of expanding U-M communications infrastructure as a managed ITS service, paving the way for innovation, security, scalability, and performance.

This position partners closely with voice, infrastructure monitoring, cellular, and network engineering teams, requires hands-on technical leadership, mentoring, and active engagement with cross-disciplinary projects. You will help to shape a DevOps culture and engineering practice within ITS Infrastructure, evolving legacy project management and systems approaches as you contribute to cellular/RF systems deployment, network and monitoring software automation, and support reliable critical communications technologies. This role reports to the Telecommunications Manager, ITS Infrastructure.

For more information about ITS, please visit our website: https://its.umich.edu/


Who We Are
Information and Technology Services (ITS) supports U-M faculty, researchers, staff, and students in their use of technology to teach, learn, research, and work, and be leaders in their fields. We are dedicated to creating cohesive digital experiences and promoting university wide innovations. ITS's mission is to be trusted enablers of technology for the U-M community. ITS works together to provide cohesive digital experiences and seamless support to the U-M community.

Why Work at Michigan?
Benefits
The University of Michigan offers a comprehensive benefits package, including:

Generous paid time off and holidays
Immediate vesting in a retirement plan with two-for-one matching contributions
Multiple options for health, dental, and vision insurance
Life insurance and long-term disability coverage
Flexible spending accounts for health and dependent care
Paid parental leave and family-friendly policies
This job description outlines the primary responsibilities and requirements of the role and is not intended to be exhaustive. The University of Michigan is an equal opportunity/affirmative action employer.


Responsibilities*
RF, Cellular, Network & DevOps Engineering (50%)

Contribute to the design, development, deployment, and lifecycle management of complex cellular, RF, and network infrastructure, encompassing both hardware and software-based systems.
Architect, implement, and continuously improve DevOps practices (e.g., CI/CD pipelines, Infrastructure-as-Code, dynamic configuration, system, and service documentation, machine learning driven monitoring/alerting) for RF and network platforms.
Collaborate with a small group of technical leads and domain experts in RF/cellular, voice, and network technologies?including neutral host Distributed Antenna Systems (DAS), small cells, Wi-Fi, IP routing/switching, time/sync distribution, cellular modem/routers, and SIP/IMS voice architectures.
Develop end-to-end technical architecture for new service offerings, integrating automation, scripting, API event-driven configuration, and cloud-based management systems across multiple vendors.
Identify, investigate, and resolve complex system issues; coordinate incident response and post-mortem analysis to ensure robust production operations.
Collaborate with cybersecurity experts to assess risk and implement security best practices for communications infrastructure.
Produce and maintain comprehensive engineering documentation (design specs, validation reports, change controls, as-built records).
Project Management & Strategic Initiatives (20%)

Coordinate with ITS Project Management and Service Management teams across the full engineering lifecycle of projects?from requirements gathering and planning through design, implementation, and transition to operations?with a focus on on-time, on-budget delivery.
Provide necessary detail to construct project plans and timelines; create network implementation and contingency strategies; coordinate among internal/external stakeholders and vendor partners.
Track and report on project status, risks, and KPIs to management and impacted groups.
Contribute to technology pilots, vendor product evaluations, and strategic lab initiatives in support of emerging wireless/networking technologies.
Technical Leadership & Team Collaboration (20%)

Provide technical mentoring and support to staff; foster skill development in RF, networking, DevOps, and automation practices.
Collaborate with architects, leads, and seniors within ITS Infrastructure to accelerate strategic design and implementation processes while adapting to organizational realities and accepting input.
Actively consult on other teams and projects across ITS, promoting knowledge-sharing, process standardization, and best-practice adoption.
Drive integration of AI/ML, automation, and analytics into operational workflows and business processes.
Service Enhancement & Continuous Improvement (5%)

Identify opportunities to enhance system performance, efficiently dimension system capacity, and deliver additional value to the campus community.
Work with Performance Support and Business Support Analysts to modernize knowledge base articles, process documents, and standard operating procedures for operational excellence.