Associate Director of Clinical Services and Operations
Job Type
Full-time
Reporting to the Director of Counseling & Psychological Services (CAPS), the Associate Director of Clinical Services and Operations is responsible for managing the operations and provision of clinical services at CAPS. The position works closely with the Director of CAPS to provide leadership in setting agency policy, allocating resources, planning for future long/short term needs, and managing the efficient operations of CAPS. The role of the Associate Director of Clinical Services and Operations includes setting clinical policy and procedures, maintaining quality assurance and an internal chart review system, monitoring utilization trends, and providing oversight of clinicians' caseload assignments and productivity. This position also provides clinical and operational supervision and training to licensed and unlicensed clinical staff, including practicum trainees, on issues relevant to clinical services.
The Division of Student Life intersects at multiple points of a student's journey at Saint Mary's. With areas that promote students' campus experiences, wellness, and engagement, Student Life accompanies students on their academic and co-curricular journey at Saint Mary's. The Division of Student Life creates a sense of belonging, offers participatory opportunities, and encourages students to contribute back their talents. Departments within Student Life include Campus Assault, Response, and Education (CARE), Campus Housing, the Career Center, Club Sports, Community Life, Center for Women & Gender Equity, Counseling and Psychological Services, the Dean of Students, Intercultural Center, New Student & Family Programs, Campus Safety & Transportation, Residential Experience, Recreational Sports, Student Disability Services, Student Activities & Engagement, the Student Health Center, and Veterans Services.
1. MANAGING CLINICAL SERVICES AND OPERATIONS:
Works closely with the Director to provide direction and coordination of clinical services to meet best practice standards, and to maintain culturally competent and innovative practices in order to meet client needs.
Monitors utilization trends to ensure timely services, to anticipate changing clinical needs/demands, and to develop innovative and alternative services as needed to support these needs.
Works with the Director to develop and maintain internal quality assurance, peer chart review system.
Oversees clinical functions (e.g., initial paperwork, appointment scheduling) of the reception area.
Meets regularly with clinical staff to review client caseload, to assign cases, and to monitor clinician productivity.
Develops, maintains and monitors the infrastructure for the center's clinical system (e.g., intake, urgent coverage and procedures)
Evaluates and monitors treatment outcomes and clinical services provided by CAPS. Oversees client satisfaction survey.
Manage CAPS's electronic record system (Titanium), including maintaining the accurate collection of records and statistics to provide information for decision making.
Fields and responds to calls from concerned staff, faculty, parents, and students.
Prepares clinical service delivery reports as needed.
2. PROVISION OF CLINICAL SERVICES: Provides individual and group therapy, primarily using a psychodynamic orientation, intake evaluations, and mandated assessments to students. Provides crisis intervention and participates in Clinician of the Day rotation. Provides post intervention services following student crises. Maintains timely and competent record keeping.
3. TRAINING AND SUPERVISION: Along with other clinical supervisors, provide clinical supervision and consultation to CAPS practicum trainees. Oversee the timely and appropriate record keeping of supervises. Participate in the completion of evaluations and annual search for residents and practicum trainees. Participates in weekly case conference and/or seminar.
4. ADMINISTRATIVE: Assumes administrative and supervisory responsibilities for CAPS in the Director's absence. Works closely with the Director of CAPS to provide leadership in setting agency policy, allocating resources, planning for future long/short term needs, and managing the efficient operations of CAPS. Work with the Director on annual reports and presentations for the Division of Student Life. Supervises the Office Manager.
5. CONSULTATION AND OUTREACH: Provide outreach, consultation, and training for College departments, including Division of Student Life staff, academic success areas, and faculty. Provide consultation to students, parents, faculty and staff. Participation in occasional evening and weekend programs. Provide support, as needed, for emergent situations on campus (i.e., traumatic events). Represent CAPS at College events as requested.
Requirements
Education: REQUIRED: Ph.D., Psy. D. in Counseling/Clinical Psychology, LMFT, LCSW
Experience: (PREFERRED) (years required and applicable field of experience): 5 years minimum college/university counseling. Experience in brief therapy, especially with psychodynamic orientation, crisis intervention, risk assessment, multicultural therapy and outreach, clinical supervision, program development, data analysis, assessment. Experience in eating disorders, sexual assault and trauma/grief response treatment.
Licenses & Certifications (e.g. CPA, RN, etc.): REQUIRED: Ph.D., Psy.D., LMFT, LCSW, licensed in the state of California for minimum of 2 years/ eligible to provide clinical supervision.
Salary Description 94,000.00
To apply, visit https://recruiting.paylocity.com/Recruiting/Jobs/Details/3675601

jeid-5aef65084d99c24980fa4534c4390910