Job Description

Job Summary

The Sr. Business Systems Analyst supports the Controller’s Office (CTO) at RIT by designing and implementing scalable solutions that enhance payroll and financial operations. Serving as a strategic bridge between business units and technical teams, the analyst translates operational needs into system requirements and identifies opportunities for process and system improvements.
This role leads cross-functional initiatives, manages system configurations, and oversees testing and deployment of new features, ensuring alignment with change control protocols and data governance standards. Through data analysis and collaboration, the analyst drives operational efficiency, supports strategic planning, and ensures smooth integration of new technologies or upgrades. A strong focus on business process optimization and data-driven decision-making is central to the role’s impact.


Job Responsibilities

Design, develop, and deliver scalable solutions to support payroll and financial operations, including post-launch support and ongoing optimization.
Configure and maintain Workday business processes, master data, and system settings to ensure smooth daily operations and adaptability to evolving business needs.
Evaluate complex business problems and collaborate with functional experts to gather comprehensive process and system requirements.
Analyze and document existing workflows and internal control requirements; recommend and implement process changes that enhance efficiency, expediency, and business value.
Lead testing, migration, and deployment of new features, integrations, and reports, ensuring system performance and data accuracy through rigorous validation.
Maintain accurate and comprehensive documentation of systems, procedures, and technical components to support transparency and continuity.
Serve as project manager or business lead for large-scale implementation efforts, ensuring alignment with business objectives and successful end-user experiences.
Plan, prioritize, and manage projects and enhancements on the roadmap, upholding data governance and security standards.
Build strong cross-functional partnerships with university stakeholders and vendors to translate business needs into system requirements and identify opportunities for continuous improvement.
Research and evaluate emerging technologies to support department-wide innovation and maintain technology implementation projects.
Analyze large and complex data sets to support data-driven decision-making and strategic planning.
Develop and support departmental metrics programs to monitor performance, identify opportunities, and escalate issues as needed.
Participate in process flow documentation and benchmarking initiatives to identify and evaluate continuous improvement opportunities.
Complete a minimum of 40 hours of role-relevant training or professional development annually to enhance functional and technical skills.

Required Qualifications

BS in Accounting, Business Administration, Management Information Systems, or related business discipline
Five years of experience in Analyst/Business Analyst role supporting business technology platforms
OR
Combination of education, certifications, and relevant experience with business technology platforms will be considered

Experience with Workday financial applications or other ERP system
Flexible computer skills including the suite of Microsoft Office products, and modern collaboration tools such as Slack, OneNote, and Google Docs

Candidates must be eligible to work in the United States.



Preferred Qualifications

MBA, MS in Project Management or technology-related discipline
Workday Payroll and Time Tracking module experience including configuration, testing and rollout of statutory and new code requirements
Experience with metrics, analytics or dashboards to drive a deeper understanding of payroll cycles and issues requiring escalation or outreach training
Experience with analyzing complex datasets using tools such as Excel or other available reporting platforms to support decision-making, monitor trends, and optimize workflows
Knowledge of Tableau, PowerBI, and/or other data visualization tools
Experience with SQL, R, Python, VBA, and/or other programming languages, strongly preferred
Lean Six Sigma certification
Project Management certification