Job Description

About University of South Carolina
From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.
Veterans' Preference Statement
The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities.
Benefits for FTE Positions
The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.
Position Description
Advertised Job Summary
The Department of English in the McCausland College of Arts and Sciences at the University of South Carolina invites applications for its vacant Carolina Core Programs Coordinator position. This full-time position provides administrative support for two different sets of Carolina Core (general education) programs housed in the English Department: (1) First-Year English (FYE), which administers all foundational writing courses on the Columbia campus, serving over 8,000 students annually in ~400 sections of ENGL 101 and 102; and (2) the programs in Speech Communication and Social Advocacy and Ethical Life (SPCH & SAEL), which together administer over 250 sections annually of foundational public speaking courses (e.g., SPCH 140, 145, 213, 230, 260 and SAEL 200), serving ~5,500 students each year. Working closely with their respective directors (2), this position helps to coordinate the scheduling and staffing of these two different sets of programs; serves as the primary program contact for students, faculty, other university offices, and the general public; collects, updates, aggregates, and archives data; and provides other programmatic administrative support as needed.
Job Related Minimum Required Education and Experience
Requires a bachelor’s degree in a job related field and 2 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.
Required Certification, Licensure/Other Credentials
N/A
Preferred Qualifications
Master’s degree in Student Personnel Services, Education, or related field and 2 years related experience.
Knowledge/Skills/Abilities
Excellent organizational skills, communication skills (written and oral), initiative, efficiency, and follow through. Knowledge of modern office practices, procedures, equipment and software (e.g., Microsoft Office, Excel, Microsoft Word, Teams, Zoom, Adobe). Ability to work independently and effectively with faculty, staff, students, other university offices, and the general public. Ability to ensure accuracy of work and maintain privacy (e.g., re student information). Highly desirable: experience working with Excel spreadsheets, Blackboard, and other USC systems (Banner, SSC, Data Warehouse, etc.). Familiarity with USC policies, procedures, and offices also extremely helpful. Flexibility and the capacity to adapt to rapidly changing systems.
Job Duties
Job Duty
FYE — Scheduling: each semester works closely with Director of FYE to coordinate scheduling class times, classrooms, and teaching assignments for ~100 FYE instructors, including Graduate Teaching Assistants (GTAs), adjuncts, and faculty. Communicates with the Registrar and other relevant university offices as needed.
Essential Function Yes
Percentage of Time 20
Job Duty
FYE — Daily administration of First-Year English program: supports FYE Director and Associate Director in the administration of the FYE Program. Serves as primary program contact for all FYE students and instructors, university offices (e.g., Office of Academic Integrity, Student Disability Resource Center, the Writing Center, Student Affairs and Academic Support, the Dodie Center), and the general public, responding to inquiries by telephone, email, and walk-ins. Answers queries re overrides and registration; provides resources and referrals as needed in response to concerns about grades and other matters; assigns, distributes, and collects office and mailbox keys; coordinates scheduling of peer observations; posts notices for class cancelations; assists Director and Associate Director with annual FYE instructor orientation, teaching awards, and other initiatives as needed; advises FYE students, parents, instructors, and administrators about relevant program and university policies and procedures, and relevant state and federal laws (e.g., FERPA).
Essential Function Yes
Percentage of Time 25
Job Duty
FYE — Data Management: aggregates, updates, and archives program data (re enrollments, student evaluations, instructor office hours, etc.); maintains and updates a database of contact information, course loads, and teaching assignments for all FYE instructors, including GTAs, adjuncts, and faculty.
Essential Function Yes
Percentage of Time 15
Job Duty
SPCH & SAEL — Scheduling: each semester works closely with the Director of SPCH and SAEL to coordinate scheduling class times, classrooms, and teaching assignments for ~30 instrucotrs, including faculty, adjuncts, and graduate student and post-doctoral fellows. Communicates with the Registrar and other relevant university offices as needed.
Essential Function Yes
Percentage of Time 10
Job Duty
SPCH & SAEL —Supports the Director of the Carolina Core programs in Speech Communication and Social Advocacy and Ethical Life in their daily administration. Serves as primary program contact for all SPCH and SAEL students and instructors, university offices, and the general public, responding to inquiries by telephone, email, and walk-ins. Answers queries re overrides and registration; provides resources and referrals as needed in response to concerns about grades and other matters; posts notices for class cancelations; assists Director with SPCH and SAEL orientation, and other initiatives as needed; advises SPCH and SAEL students, parents, instructors, and the Director about relevant program and university policies and procedures, and relevant state and federal laws (e.g., FERPA).
Essential Function Yes
Percentage of Time 15
Job Duty
SPCH & SAEL — Data Management: aggregates, updates, and archives program data (re enrollments, student evaluations, instructor office hours, etc.); maintains a database of contact information, course loads, and teaching assignments for all FYE instructors, including GTAs, adjuncts, and faculty.
Essential Function