Job Description

Position Summary
Manage functional support of the University’s student information system (SIS) and other ancillary systems and applications for Global Enrollment Management and Student Success (GEMSS,) and other university-wide partners. Develop standards, practices, and processes to ensure compliance with legal and University requirements. Lead data integrity efforts through audits, creating and maintaining documentation, and advising university partners through trainings and process management strategy support. Maintain advanced knowledge of system functionality and how it applies to business needs, processes, and procedures. Project manage system adjustments and implementations, ensuring dependencies and impacts on other functional areas and integration points are identified and addressed. Design, configure, develop, test, implement and maintain approved applications, including reports, interfaces, and data conversions. Effectively liaise with business owners, stakeholders, subject matter experts, NYUIT developers, and external vendors to translate needs, ensure accurate understanding and acceptance of system configurations, and oversee and communicate progress. Provides leadership and guidance to team members while fostering collaboration across functional areas to support the successful delivery of strategic and operational initiatives.

Qualifications
Required Education:
Bachelor's Degree

Required Experience:
5+ years relevant experience or equivalent combination of education and experience. Experience with student applications in an academic environment. Must include experience with systems applications and analysis, integrated systems and providing user support services. Strong functional and technical experience in the PeopleSoft Financial Aid Campus Solutions module. Leadership experience managing and mentoring team members while fostering collaboration and accountability to achieve organizational goals.


Preferred Experience:
3+ years experience with batch process schedulers (BMC Control M, PeopleSoft, or similar). Relevant courses (systems analysis, database systems, Java, web programming). Experience with security administration for related systems and applications (e.g., PeopleSoft) and supporting mainframe systems.

Required Skills, Knowledge and Abilities:
Ability to diagnose and troubleshoot system errors with exceptional attention to detail and accuracy. Strong collaborative skills and demonstrated ability to manage and execute projects independently. Proficient with MS office applications. Ability to effectively communicate technical information to non-technical audiences. Able to complete tasks with aggressive timelines. Strong desire to serve students, faculty, and administrators in a university support setting. Excellent organizational, interpersonal, communication and client support skills. PeopleSoft Campus Solutions Query, SQL experience, BRIO, Tableau or similar reporting tool. Ability to interact with a diverse population and all levels of personnel, and to demonstrate tact and diplomacy. Ability to develop positive and cooperative relationships with students, faculty, staff, parents, professional colleagues, and the public.

Preferred Skills, Knowledge and Abilities:
Demonstrate understanding of programming logic (examples: SQL, XML, HTML, and/or JavaScript). Understands the working of a relational database (examples: PeopleSoft 9.x, ImageNow). Experience with Windows OS, Linux/Unix.

Additional Information
In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $100,000.00 to USD $120,000.00. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items.

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