Job Description

We’re looking for a highly accountable, hands-on Revenue Cycle & Health Information Manager who’s ready to take full ownership of both the financial and health information performance of our growing multi-specialty clinic. This isn’t a “keep things running” role—this is a build, fix, and elevate opportunity.

In this role, you’ll step in as a strategic operator, diving deep into our current revenue cycle to uncover gaps, identify root causes of revenue leakage, and implement systems that deliver measurable improvement. You’ll have the autonomy and responsibility to redesign workflows, strengthen processes, and drive meaningful gains in cash flow, accounts receivable, and collections.

We need someone who combines analytical rigor with operational grit—a leader who isn’t afraid to roll up their sleeves, hold teams accountable, and create transparent reporting that gives leadership real-time insight into performance.

If you’re energized by solving complex problems, building structure where it’s needed, and making a direct, visible impact on organizational success—we want to talk to you.

What you’ll do:

Assess & Diagnose Quickly: Complete a full revenue cycle assessment within 60 days, identifying root causes of revenue leakage and performance gaps.
Drive Measurable Financial Improvement: Reduce >90-day AR, increase clean claim rate (≥95%), lower denial rates below benchmarks, and achieve ≥95% net collection rate.
Implement Data Transparency: Build and maintain standardized dashboards and reporting that provide real-time visibility into key financial and operational metrics.
Optimize Processes & Systems: Establish SOPs, streamline workflows, improve EMR/practice system performance, and eliminate inefficiencies across the revenue cycle.
Lead Accountability & Execution: Oversee end-to-end revenue cycle operations, manage and develop staff, enforce performance standards, and ensure strong HIM and compliance practices.
What we are looking for:

Five or more years of healthcare revenue cycle management experience
Experience in a multispecialty or complex physician practice
Demonstrated success improving AR, collections, and denial metrics
Strong payer contracting and reimbursement knowledge
Experience supervising billing teams
Deep knowledge of CPT, ICD-10, and payer guidelines
Strong analytical and reporting skills
Experience with EMR and practice management systems
Preferred

CPC, CPB, CRCR, or similar certification
Bachelor’s degree in Healthcare Administration, Business, or related field
*To see the full job description go to Position Description at the bottom of this posting.

Total Rewards:

For this position, we anticipate a starting salary in the range of $85,000 - $90,000. However, the final offered salary will be commensurate with the qualifications and experiences of the selected candidate.

Our employees are what make DMU special, so we treat them well! Our Total Rewards reflect this commitment. Qualified faculty and staff enjoy a generous employer contribution toward the medical plan, 10% retirement match, flexible work arrangements, community service time, tuition assistance, professional development funding and access to wellness facilities with programs that promote a well-balanced lifestyle. Visit www.dmu.edu/employment to learn more about our benefits.

DMU is proud to offer employees generous benefits and perks, paid time off, free use of wellness facilities and a host of employee engagement and recognition programs throughout the year.