Job Description

JOB PURPOSE:  

Perform general office support tasks including basic data entry, light bookkeeping, scheduling and/or reception duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Perform basic office support tasks under general supervision. Compose correspondence and serve as an internal resource in clinic.
Perform light bookkeeping duties which may include: balance accounts and prepare routine financial reports; type or prepare appropriate forms (purchase orders, vouchers, IDRs).
Discuss problem accounts or billing issues for problem resolution; refer difficult or complicated issues to supervisor.
Provide data entry; modify or correct designated information on the mainframe; retrieve data using pre-written programs or requiring minor program modifications; schedule, monitor and correct computer printout reports; assist in maintaining accurate and regularly run computer-generated reports.
Set up and use a variety of specialized typing formats; type detailed and/or technical data.
Perform customer relations receptionist duties, screen calls and individuals, and make appointments.
Proofread and edit own work, or the work of others, to correct errors in grammar, punctuation, spelling, sentence and paragraph structure.
Provide resolution to forms processing problems.
Maintain complex hard copy and/or computer filing systems including creating, editing, and purging information according to University, state and federal regulations.
Schedule meetings and room arrangements for conferences, seminars, workshops, or special functions including choice of menu items, room reservations, and arranging for equipment such as overhead projectors, video equipment or sound systems; make travel reservations and prepare travel vouchers.
SUPPLEMENTAL FUNCTIONS:

Perform miscellaneous job-related duties as assigned.
Attend and participate in training and other professional development activity.
Participate in performance-related goal setting and achievement to meet personal and organizational goals and objectives.
COMPETENCIES:

Ability to learn
Adaptability
Attention to detail
Initiative
Quality Orientation
Work Prioritization & Management
MINIMUM QUALIFICATIONS:

Education: High School Diploma or GED

Experience: 1 year progressively responsible work-related experience

DESIRED QUALIFICATIONS:  

Experience in a medical clinic or healthcare setting

Strong attention to detail

Strong communication skills

Customer service experience