Job Description

Job Summary
The Natural History Museum of Utah’s Youth and Family Programs Assistant Manager supports the development, delivery, and growth of the Museum’s youth and family programming, including summer camps, workshops, classes, family programs, and other STEAM-based learning experiences. Working closely with the Youth and Family Programs Manager, this position provides day-to-day leadership, operational oversight, and programmatic support for programs serving K–8th grade youth and their families.

The Assistant Manager plays a key role in curriculum development, program planning and implementation, staff development, scheduling, behavior management, and the development of systems that support effective program delivery. The position helps lead and support a seasonal and part-time team of up to 35 staff members, including scheduling, training, coaching, communication, and day-to-day operational support.

This position contributes to high-quality support, and participant-centered learning experiences that promote inquiry, creativity, teamwork, resiliency, independence, and growth. The Assistant Manager teaches programs as needed, supports staff and participants during program delivery, troubleshoots challenges, and collaborates with Museum departments and community partners. The ideal candidate is organized, adaptable, self-directed, and collaborative, with experience developing STEAM-based curriculum, leading educational programs in informal settings, experience supporting or supervising staff, and working with youth and families. Strong communication, problem-solving, decision-making, and behavior-management skills are essential.

NHMU places a strong emphasis on providing an exceptional experience to every guest who visits the Museum or participates in any of our programs. We believe that everyone at NHMU, at every level and in all departments, are a critical part of providing this level of experience. Therefore, all staff members receive ongoing training and are expected to consistently contribute to creating exceptional, memorable, and inclusive experiences for our guests, partners, and the community.
Responsibilities
• Develop, implement, evaluate, and improve K–8th grade STEAM-based curriculum and programs. • Support the integration of social-emotional learning practices into programming and staff development.
• Assist the Manager with scheduling, training, coaching, communication, and operational support for up to 35 seasonal and part-time staff.
• Handle communication to program participants and families and provide high-quality customer service.
• Support recruiting, hiring, and onboarding part-time staff.
• Stepping in to fill shifts necessary for daily function of programs.
• Assisting with planning and staffing large scale events.
• Support day-to-day program operations, including program delivery, database management, payment processing, troubleshooting, behavior management, and participant needs.
• Assist Manager with developing and maintaining systems, procedures, workflows, and staffing structures that support program quality and efficiency.
• Collaborate with Museum departments and community partners to develop and deliver programs.
• Support summer camp operations and other major Youth and Family initiatives.
• Help foster a culture of teamwork, resiliency, curiosity, and participant-centered learning.
• Identify challenges and develop practical solutions that support program growth, quality, consistency, and sustainability.
Minimum Qualifications
EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience).

Department may hire employee at one of the following job levels:

Program Specialists, I: Requires a bachelor’s (or equivalency) + 2 years of directly related work experience or a master’s (or equivalency) degree.

Program Specialists, II: Requires a bachelor’s (or equivalency) + 4 years or a master’s (or equivalency) + 2 years of directly related work experience.

Program Specialists, III: Requires a bachelor’s (or equivalency) + 6 years or a master’s (or equivalency) + 4 years of directly related work experience.
Preferences
• Bachelor’s degree in education, science, natural history, or a related discipline, preferred.
• Experience developing and implementing STEAM-based educational programs and curriculum for K–8th grade youth, preferred.
• Experience supervising, training, coaching, or leading staff in an educational or youth-serving setting, preferred.
• Experience with Blackbaud Altru or similar museum/registration software, preferred.
• Experience with program operations, scheduling, behavior management, and/or staff development, preferred.
• Experience with summer camp preferred.
• Broad knowledge of natural history and science topics, preferred.
• Experience incorporating social-emotional learning, belonging, and inclusive practices into youth programming, preferred.
• Second language proficiency, particularly Spanish, preferred.
• Understanding of, and experience working at the Natural History Museum of Utah, preferred.