Job Description

Job Summary

The Program Manager for Graduate Studies oversees matters related to graduate programs, policies, and events in coordination with the College of AI, Cyber and Computing Dean’s Office, departments and other units and offices within the university. The Program Manager ensures all processes (e.g., daily operations and logistics of graduate programs) run efficiently, aligns with university policies, and meet timelines for deliverables and reporting. In addition, the Program Manager is also responsible for scheduling, planning, coordinating, and administering graduate programs and operations, as well as graduate studies-related activities (e.g., info sessions and recruitment events).

Core Responsibilities

Provides academic advising to current and prospective graduate students regarding degree requirements, course selection, and academic policies.
Guides students through program milestones such as course planning and graduation applications.
Assists students with understanding academic standing, probation, and appeals processes.
Connects students with appropriate campus resources for academic, professional, and personal support.
Monitors student progress each semester to ensure timely degree completion.
Identifies and reaches out to students at risk of academic difficulty or non-enrollment.
Supports retention initiatives through proactive communication and individualized support.
Reviews and approves course substitutions, petitions, and other requests, as needed.
Reviews and processes student degree audits each semester to verify eligibility for graduation.
Advises prospective students on program options, admission requirements, and application procedures.
Participates in recruitment events, information sessions, and yield activities.
Coordinates review and submit admission decisions in coordination with program faculty.
Provides administrative and operational support for an assigned portfolio of academic programs, initiatives, and student services. Coordinates program activities, manage workflows, and support the effective delivery of services in alignment with departmental, college, and university priorities.
Develops and manages the production of program materials ensuring quality and timelines are maintained.
Acts as a representative of the College during all programs, membership associations, and conferences.
Collaborates with other university departments, special groups, and external agencies to coordinate resources and carry out assigned duties.
Performs other duties as assigned.
Required Qualifications

Bachelor's Degree in a related field
One (1) year of related work experience (e.g. academic advising, undergraduate/graduate programs).
This position may require the ability to maintain the security and integrity of UT San Antonio and its infrastructure per Texas EO-GA-48.
Preferred Qualifications

Two (2) years of experience in program management, which can be substituted by a Master's degree or relevant work experience.
Knowledge, Skills, and Abilities

Verbal and Written Communication
Collaboration
Microsoft Office Suite
Program Management
Time Management
Multi-Tasking
Organizational Skills
Working Conditions

Office environment. Ability to travel to and from meetings, training sessions, or other business-related events. Workdays, areas, and work hours may vary depending on the department's needs.
Physical Demands

Sedentary work: sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally. Exerts up to 10 lbs. of force occasionally.